Prior to Signing Up:

Check to see if your computer meets the hardware and software requirements.

In general, if your computer is less than three years old it should be fast enough.

An important consideration is audio: 

Most computers come with inexpensive speakers that might make it difficult to hear the instructor.

We recommend using a USB headset, although you can use your existing microphone and speakers. This audio option is FREE.

If you use your telephone, it is a toll call (fees are determined by your provider).

Call: (858) 578-9476

E-mail us at Info@PC-Classes.com
 

You will receive an "invitation" e-mail so you can register for the class. Just click the hyper-link in the e-mail to confirm your registration.

You will receive the registration e-mail almost immediately. Enter your name and e-mail address, and then click the Register button - it's that easy!

You may also see a link that allows you to download course materials prior to the class.

You will receive two e-mail reminders prior to the class: 24 hours before the class, and one hour before the class.

Please log in 10 minutes before the class starts so you can download the GoToTraining software.

For general questions regarding the training class call: (858) 578-9476.

For Tech Support issues involving GoToTraining call: (800) 263-6317.

Open the Registration Confirmation e-mail you received and click the link.

The GoToTraining software takes only a few minutes to install.

Select your audio option in the upper right:

Telephone:

If using the telephone, remember it is a toll call. You should dial the number shown on the screen, and then enter the Access Code. Once the Audio PIN appears, enter that number.

Mic & Speakers / Headset:

If using a headset (recommended) or mic & speakers, make sure everything is plugged in, turned on, and the volume settings are correct.

If you select the Mic & Speakers (this also applies to headset users), you can click the TEST hyper-link to check the volume settings.

You can Zoom In, Zoom Out, Minimize, or Maximize the window.

WARNING! If you click the Close button you will exit the training session.

Please review your options (shown to the right). Note: The instructor may temporarily mute everyone's audio while demonstrating software.

• Green Speaker button (your audio is on and others can hear you)
• Gray Speaker button (your audio is off and others cannot hear you)
• Raise Hand button to get the instructor's attention

Please be aware that the instructor cannot provide technical support during the class.

Tech Support at (800) 263-6317

If your audio is not muted, you may speak to the instructor.

If your audio is muted, you can still chat with instructor.

If your audio has been muted - common in large classes - you can Raise Your Hand or Chat with the instructor.

Some instructors may prepare quizzes, polls, or evaluations for students. You are not required to participate.

All classes include training materials. Simply click the download link to save or print the materials.

If you need to leave early, you can click the CLOSE button. Be aware that rejoining a training session later requires you to go through the same steps you did to join the class.