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Frequently Asked Questions |
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Q - Are these classes
hands-on? |
A - Yes, all our classes
are 100% hands-on from start to finish. Each
student will have a computer in class. |
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Q - Do I need to bring my
own computer with me? |
A - No, we provide
everything, including computers and course
materials at no extra charge. |
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Q - Are these classes
instructor-led? |
A - Yes, all our classes
are led by an instructor with nearly 20
years experience who is a Microsoft
Certified Professional and a QuickBooks
ProAdvisor. |
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Q - How long are the
classes? |
A - Most classes are
approximately 3.5
hours in length. Exceptions are:
- Beginning
Quickbooks (6.5 hours)
-
Intermediate/Advanced QuickBooks
(6.5 hours)
- Advanced
Excel 2007-2010 (6.5 hours)
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Q - Where are you
located? |
A - Classroom & Office
Location: 8304 Clairemont Mesa
Blvd #108
San Diego, CA 92111
Click HERE
for Map & Directions
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Q - Do you offer
one-on-one lessons? |
A - Yes, lessons are $55
per hour at our Miramar classroom. 2-hour minimum. |
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Q - Can I show up
and pay at the time of the class? |
A - No. Pre-registration and pre-payment
are required to reserve a spot in any class.
Your registration is confirmed once payment
is received. |
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Q - Do you offer group
discounts? |
A - Yes, we offer
discounts for groups of four or more
students attending the same class on the
same day. Please contact us for more
information at
Info@PC-Classes.com or (858) 578-9476.
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Q - Do you offer package
deals if I take more than one class? |
A - Yes, we offer special
prices on the following subjects:
- Access
(Beg-Int-Adv) - $209.99 (10
hrs)
- Excel
(Beg-Int-Adv) - $259.99 (13
hrs)
-
QuickBooks (Beg-Int-Adv) -
$289.99 (13 hrs)
- Word
(Beg-Int-Adv) - $209.99 (10
hrs)
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Q - Do you offer on-site
training for companies? |
A - Yes, please contact
us at
Info@PC-Classes.com or (858) 578-9476 to
discuss your training needs and receive a
custom quote for on-site training. |
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Q - Do you offer custom
classes based on my company's needs? |
A - Yes, just let us know
what you want us to cover and we can provide
you with a quote. We offer training at our
Miramar classroom or your location. |
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Q - Do you provide
computers for on-site classes? |
A - Yes, we can provide
laptops (additional fees apply) for on-site classes. Contact us for
a quote:
Info@PC-Classes.com or (858) 578-9476. |
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Q - Do you accept
government, educational, or company purchase
orders? |
A - Yes, please contact
our corporate office for more information
at:
Info@PC-Classes.com or (858) 578-9476. |
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Q - Do you offer Net 30
or Net 60 terms? |
A - Yes, for companies,
organizations, government agencies, and the military.
Please contact our corporate office for more
information at:
Info@PC-Classes.com or (858) 578-9476. |
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Q - Is there a minimum
age requirement? |
A - In general, the
minimum age is 18 but we
will accept younger students if they are
mature, respectful, and are dropped off
and picked up promptly by a parent. |
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Q - What is your "repeat
policy"? |
A - We do not offer free
repeats because students rarely feel the
need to take the same class again. |
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Q - How many students are
in a class? |
A - Our classroom seats
12
students. |
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Q - Are there any
handouts or booklets? |
A - Yes, each class
includes a 25-40 page handout. Some classes,
like Intermediate and Advanced Excel, also
include a CD of exercise files. |
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Q - Is there an extra
charge for
the handouts? |
A - The cost of all
training materials is included
in the price of the class. There are no
hidden fees or taxes. |
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Q - What if I pay for a
class and then can't attend? Will I still be
charged? |
A - In the event of a
family emergency or car trouble, we can
transfer you to another class. For all other
situations we require 48
hours advance notice for transfers or
cancellations. Please see our
Cancellation Policy for more
information. |
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Q - Can I transfer to a
different class? |
A - Yes, if you give us
48 hours advance notice we can transfer you to
another class at no charge. Please see our
Transfer Policy for more information. |
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Q - Can I get a refund? |
A - Yes, if you give us
48 hours advance notice. No, if you fail to attend
the class. Please see our
Refund Policy for more information. |
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Q - If I can't attend,
can someone else go in my place? |
A - Yes, just let us know
who will be attending in your place. |
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Q - Which class should I
take? |
A - Click
HERE
and read the course descriptions and
see how they compare with what you already
know. If you're still not sure, feel free to
contact us at: (858) 578-9476 or
Info@PC-Classes.com and we'll be happy
to answer any questions you may have about
our classes.
Most people assume the Beginning classes
only cover very basic skills, but we
actually cover many other things including
tips and
shortcuts you may not be aware of. |
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Q - I have a Mac. How
different is that from a PC? Would I benefit
from taking your Windows-based classes? |
A - That's a difficult
question to answer. There are many
similarities between PCs and Macs nowadays,
but there are just as many differences,
especially when it comes to the user
interface (where you access commands).
For
this reason we hesitate to make a
recommendation on whether or not to take a
PC-based class. Click
HERE to view the differences between PC
and Mac interfaces, and then make your own
decision about whether or not to attend a
PC-based class. |
